Terms & Conditions of Sale
1. General
1.1. Your use of and purchase of products from this Website is governed by
the terms and conditions set out below. Nice Rug recommend you also read our
Privacy Policy and Terms and Conditions of Website Use and Disclaimers.
Nice Rug may at any time make changes to this site and the details displayed
on it (including prices). By using this Website and/or placing an order
you agree to be bound by the terms and conditions set out below.
2. Definitions
2.1. In these terms and conditions:
Nice Rug: means COBA Europe Limited (registered in England under number 5040377)
whose registered office is at Marlborough Drive, Churchill Way Industrial
Estate, Fleckney, Leicestershire, LE8 OUR;
Consumer: means a private individual who is not purchasing products from
Nice Rug in the course of a business;
Website: means the Website with the domain name
;
You, your: means the individual, firm or company ordering goods on the Website;
3. Product information
3.1. Nice Rug has made every effort to display as accurately as possible the
colours of the products that appear on the Website. However, as the actual
colours you see will depend on your monitor, Nice Rug cannot guarantee that
your monitor's display of any colour will accurately reflect the colour
of the product on delivery.
3.2. All sizes and measurements are approximate, however Nice Rug does make every
effort to ensure they are as accurate as possible.
3.3. Nice Rug will take all reasonable care to ensure that all details, descriptions
and prices of products appearing on the Website are correct at the time when
the relevant information was entered onto the system. Nice Rug reserve the right
to refuse orders where product information has been mis-published including
prices and promotions.
3.4. Goods are subject to availability. As there is a delay between the time
when the order is placed and the time when the order is accepted, the stock
position relating to particular items may change. If an item you have ordered
becomes out of stock before Nice Rug accepts the order Nice Rug will notify you as
soon as possible and you will not be charged for the out of stock items.
3.5. Nice Rug reserve the right to amend specifications without prior notice.
Whilst Nice Rug make every effort to describe the content and make up of all
products, due to space restrictions, it may not be possible to include all
details and therefore Nice Rug strongly recommends that you read and understand
the instructions and labels of each product before use, taking care to understand
risks and warnings.
4. Ordering
4.1. All orders are subject to these terms and conditions. The display of
products and prices on the Website does not constitute an offer to sell
products to you but is an invitation to treat.
4.2. Once you have submitted your order Nice Rug will send an order acknowledgement
to you within 3 working days. Your order will not be accepted and a contract
will not be formed between you and Nice Rug until you have paid for your purchase
in full.
4.3. We reserve the right to refuse an order. Non-acceptance of an order
may, for example, result from one of the following:
4.3.1. The product ordered being unavailable from stock.
4.3.2. Our inability to obtain authorisation of payment.
4.3.3. The identification of an error within the product information, including
price or promotion.
4.4. If there are any problems with your order we shall contact you.
4.5. We will take all reasonable care, in so far as it is within our power
to do so, to keep the details of your order and payment secure, but in the
absence of negligence on our part we cannot be held liable for any loss you
may suffer if a third party procures unauthorised access to any data you
provide when accessing or ordering from the Website.
5. Prices
5.1. All prices are ex works.
5.2. Prices exclude VAT, shipping charges and other taxes which, where applicable
must be paid by you in addition to the price and which will be listed with
the total cost of your order prior to check out. Although every effort will
be made to maintain prices, fluctuations and the cost of raw material and
labour, increase of postage and other delivery charges, and other circumstances
may necessitate us altering prices without prior notice. You should always
check our Website for any such amendments.
6. Method of Payment
6.1. Nice Rug is entitled to take payment from you when it receives your order.
If Nice Rug is unable to supply the products a full refund will be given if
you have already paid for the products. Nice Rug reserves the right to alter
the method of payment up to the date of despatch.
6.2. Nice Rug will accept payment by debit or credit card payments accepted via
MasterCard, Switch and Visa. All payments will be made in UK Sterling unless
otherwise agreed by Nice Rug.
7. Carriage and Delivery
7.1. Carriage will be charged at the rate indicated on the Website.
7.2. It is your responsibility to ensure that the import into your country
of products Nice Rug supplies to you does not breach any relevant legislation.
You will be responsible for any import duties and other taxes and payments
relating to such import. In certain circumstances, Nice Rug will arrange for
payment of any such import or export duties and reserves the right to reclaim
such costs from you. If you are contracting as a Consumer, Nice Rug will notify
you of these costs prior to you placing your order on the Website.
8. Delivery Dates
8.1. Nice Rug will endeavour to despatch the products within one week of receipt
of your order.
8.2. Any date specified by Nice Rug for delivery of products is intended to be
an estimate and time for delivery shall not be of the essence. Nice Rug shall
have no liability for late delivery.
9. Risk and Title
9.1. Risk and ownership of products shall pass to you on delivery.
10. Liability
10.1. Where Nice Rug is not the manufacturer of products, Nice Rug will endeavour
to transfer to you the benefit of any warranty or guarantee given to Nice Rug.
10.2. If you are a Consumer Nice Rug warrants that (subject to the other provisions
of these terms and conditions) upon delivery and for a period of 3 months
from the date of delivery the products shall be of satisfactory quality and
fit for purpose within the meaning of the Sale of Goods Act 1979.
10.3. If you are not a Consumer, subject to the other provisions of these
terms and conditions, Nice Rug warrants that upon delivery and for a period of
3 months from the date of delivery the products will be of satisfactory quality
within the meaning of the Sale of Goods Act 1979.
10.4. If you are purchasing products from the Website and you are not a Consumer
Nice Rug shall not be liable for a breach of the warranty in condition 10.3 unless:
10.4.1. you give written notice of the defect to Nice Rug within 14 days of delivery;
10.4.2. Nice Rug is given a reasonable opportunity after receiving the notice
of examining such products and (if asked to do so by Nice Rug) you return such
products to Nice Rug at Nice Rug’s cost for the examination to take place.
10.5. If any of the products do not conform with the warranties in conditions
10.2 and 10.3 Nice Rug shall at its option replace such products (or the defective
part) or refund the price of such products. This clause is subject to condition
10.11.
10.6. If you are not a Consumer and Nice Rug complies with condition 10.5 Nice Rug
shall have no further liability for a breach of the warranty in condition
10.3 nor for any defect in respect of such products save as expressly accepted
in these conditions.
10.7. If you are a Consumer and Nice Rug complies with condition 10.5 Nice Rug shall
have no further liability for a breach of the warranty in condition 10.2
nor for any defect in respect of such products save as expressly accepted
in these conditions.
10.8. If you are not a Consumer subject to the foregoing the following clauses
10.9, 10.10 and 10.11 set out the entire financial liability of Nice Rug to you
in respect of:
10.8.1. any breach of these terms and conditions;
10.8.2. any use made or resale by you of any of the products, or of any product
incorporating any of the products; and
10.8.3. any representation, statement or tortious act or omission (including,
but not limited to, negligence) arising under or in connection with any contract
between us.
10.9. If you are not a Consumer all warranties, conditions and other terms
implied by statute or common law (save for the conditions implied by Section
12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by
law, excluded from all contracts between Nice Rug and you.
10.10. Whether you are a Consumer or a business customer nothing in these
conditions excludes or limits the liability of Nice Rug:
10.10.1. for death or personal injury caused by Nice Rug’s negligence;
or
10.10.2. for any matter in respect of which it would be illegal for Nice Rug
to exclude or attempt to exclude its liability; or
10.10.3. for fraud or fraudulent misrepresentation.
10.11. Whether you are a Consumer or a business customer subject to conditions
10.9 and 10.10:
10.11.1. Nice Rug’s total liability in contract, tort (including but not
limited to negligence or breach of statutory duty), misrepresentation, restitution
or otherwise, arising in connection with the performance or contemplated
performance of any contract between Nice Rug and you shall not exceed £5,000,000
and shall be in-accordance with the Company’s Product and Public Liability
Insurance; and
10.11.2. Nice Rug shall not be liable to you for any pure economic loss, loss
of profit, loss of business, depletion of goodwill or otherwise, in each
case whether direct, indirect or consequential, or any claims for consequential
compensation whatsoever (howsoever caused) which arise out of or in connection
with any contract between Nice Rug and you.
10.12. Subject to and without prejudice to these terms and conditions Nice Rug’s
total liability for any direct loss shall be limited to the replacement or
repair of the products.
10.13. If you are a Consumer nothing in these terms and conditions shall
affect your statutory rights as a Consumer.
11. Your right to cancel the Contract
11.1. If you are a Consumer you have certain rights to cancel the contract
to purchase products from us and, if you cancel, Nice Rug will reimburse
to you the price you paid. In order to exercise this right you must notify
the Customer Services Manager in writing at Nice Rug,
Customer Service Department, E-Commerce, PO BOX 9098, Leicester LE8 8WA
or via email no later than the
eighth working day following receipt of the products that you are cancelling
the contract. It is a term of your contract with Nice Rug that,
in the event of such cancellation, once Nice Rug have received notification
of cancellation Nice Rug will issue an RMA collection reference
and will advise how the goods are to be returned. No goods will be accepted
until an RMA collection reference number has been issued. You are liable
for the cost of returning the goods and if Nice Rug collects the
products you will be liable for the cost of such collection. Nice Rug
reserves the right to set off the cost of collecting the products from
the price of the products that it will reimburse to you.
12. Force Majeure
12.1. Nice Rug reserves the right to defer the date of delivery or to cancel
the contract or reduce the volume of the products ordered by you (without
liability to you) if it is prevented from or delayed in the carrying on
of its business due to circumstances beyond its reasonable control including,
without limitation acts of God, governmental actions, war or national emergency,
acts of terrorism, protests, riot, civil commotion, fire, explosion, flood,
epidemic, lock-outs, strikes or other labour disputes (whether or not relating
to either party’s workforce), or restraints or delays affecting carriers
or inability or delay in obtaining supplies of adequate or suitable materials.
13. General
13.1. If any provision of any contract between Nice Rug and you is found by any
court, tribunal or administrative body or competent jurisdiction to be
wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable
it shall to the extent of such illegality, invalidity, voidness, voidabilty,
unenforceability or unreasonableness be deemed to be servable and the remaining
provisions of the contract and the remainder of such provision shall continue
in full force and effect.
13.2. Failure or delay by Nice Rug in enforcing or partially enforcing any provision
of any contract shall not be construed as a waiver of any of its rights under
that contract.
13.3. Any waiver by Nice Rug of any breach of, or any default under, any provision
of any contract shall not be deemed a waiver of any subsequent breach or
default and shall in no way affect the other terms of that contract.
13.4. It is not intended that any term of any contract between Nice Rug and you
shall be enforceable by virtue of the Contracts (Rights of Third Parties)
Act 1999 by any person that is not a party to it.
13.5. The formation, existence, construction, performance, validity and all
aspects of any contract between you and Nice Rug shall be governed by English
law and the parties submit to the jurisdiction of the English courts.